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Each year we visit many hundreds of public toilets throughout
the UK, provided by both local authorities and other operators.
Over the years we have built up a unique fund of practical experience,
covering every aspect of toilet provision and operation - and
most importantly this knowledge is centred on the views and requirements
of the user.
With the introduction last year of a star grading system for
the Awards, our vision is that every 'away from home' toilet,
certainly every Local Authority public toilet, will receive an
annual inedependent assessment and appropriate rating.
In the meantime, the BTA is ready and able to visit any type
of provider - Local Authority as well as health, education and
hospitality establishments, to discuss current standards of provision,
future strategy and issues relevant to design, layout, product
and service needs, security and maintenance - as well as marketing
or revenue generating opportunities.
The BTA range of consultation services for providers of public
or 'away from home' toilet include:
- A review of toilets provided and a follow up report on each
toilet visited with recommendations for improvement.
- Discussions with relevant management on toilet related issues.
- Assistance with new toilet design and equipment specification.
- Assistance with identification of appropriate cleaning materials
and methods.
- Assistance with issues relating to security, social misuse
and special needs users.
- Presentation of BTA Best Value proposals relating to public
toilets.
- Attendance at Local Authority Best Value review group meetings.
We recommend the following course of action for our Consultation
Service:
- An initial meeting to establish areas of investigation and
agree tasks,
timescales and costs.
- Carry out tasks with on going discussions as necessary.
- Prepare detailed report giving recommended actions with optional
follow up meeting to discuss results.
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